Reno, NV April 1, 2012 – TRADEWINDS SPAS, a hot tub, spa, sauna and building services retailer with locations in Novi and Utica, Michigan has been named #1 Multi-Store Dealer in America. The honor recognizes excellence in overall retail performance as a Caldera Spas dealer.
Keith Wingfield, owner of Tradewinds Spas noted that to be competitive in today’s business climate it is essential to offer a high quality product like Caldera that offers the models and features customers want and appreciate. He went on to say, “But having a good brand is only part of what it takes to be truly successful. It is critical to have convenient locations with knowledgeable and helpful product consultants. In particular, Gail at our Novi location and Stephanie at our original Utica store build positive and supportive relationships with our customers. It starts from the time the customer begins her or his spa selection process and continues throughout the sales and ownership experience. That kind of in-store leadership by key employees cultivates lasting customer satisfaction and generates new purchase referrals.”
For more information about Tradewinds Spas and Building Services visit the company’s web site at www.tradewindsspas.com.